Patient Transport to Hospital

The CCGs in Hertfordshire, Bedfordshire and Luton, together with new provider East of England Ambulance Service NHS Trust (EAST), have made further progress in managing the transition of the transport service from the previous provider.
EAST is now providing greater cover both for priority and non-priority patients.
We are keen to remind patients and GPs of the call centre number that EAST has established:
Patients: 01603 481208
We are also encouraging users to phone the call centre for bookings or to confirm imminent journeys, rather than enquire more generally or ask about bookings into the future. Patients who can make their own way to their appointments are being asked to do that if they can.
Patients should no longer be advised to book their own taxis. The CCGs will not be reimbursing taxi fares incurred for journeys which take place after today (4 October).